Returns & Exchanges

At KISS ANIME OZ, we want you to love your anime-inspired fashion, which is why we offer a 30-day return window for items in original condition. Whether it's a sizing issue or a change of heart, our team is here to ensure your shopping experience remains legendary.

Return Process

• 1.
  Check Eligibility

  Ensure your apparel is unworn, unwashed, and still has the original tags attached within 30 days of delivery.

• 2.
  Submit a Request

  Email our support team with your order number and photos of the item to receive your Return Authorization number.

• 3.
  Pack and Ship

  Securely package your items and send them back to our warehouse using a tracked shipping service to prevent loss.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange within 5 business days.